Consultations

In het Nederlands En Français

• Consultation hours during school breaks
• Planned absences !!!
• How to reach the practice
• Making an appointment
• Cancelling an appointment
• Patient presenting late for an appointment
• Appointments outside consultation hours
• Fees
• Global Medical File
• House calls
• Emergencies
• Doctors on duty
• Dentists/ pharmacies on duty

During school breaks there is only one consultation period per day.
This is valid during the Christmas and Easter breaks and in July and August.

No consultations without an appointment!
A consultation appointment can be requested by calling 03/225 24 25.
For any consultation during following times the regular fee is to be paid (no extra costs).

Planned absences

Please note that Wednesday July 21st is the national holiday. When needed, please call the central telephone number for doctors on duty in Antwerp: 0900 / 10 512.

The practice will be closed from Thursday July 22nd until Tuesday July 27th 2010.

Dr Lutgart Van Malderen, general practitioner at the Milisstraat 13 in 2018 Antwerp, will take care of you on Thursday July 22nd and on Friday July 23rd, on appointment. Appointments and home visits can be requested directly at her phone number 03/236.30.89. The Milisstraat is a side street of the Provinciestraat.

On Thursday her consultation is from 9 till 11 am, from 1 till 3 pm and from 5 till 7 pm. On Friday her consultation is from 8 till 10 am and from 5 till 7 pm. On Friday there is also consultation without appointment from 2 till 4 pm.

Dr Léon De Vos, general practitioner at the Kerkstraat 69 in 2060 Antwerp, will take care of you on Monday July 26th and on Tuesday July 27th. Dr. De Vos has no consultations on appointment. His consultation is between 2 and 4 pm and between 6 and 8 pm. The Kerkstraat is a side street of the Carnotstraat. For home visits you can contact him directly at his phone number 03/236.69.67.

My consultations will resume on Wednesday July 28th at 4 pm.

Exceptionally I will have an extra evening consultation on Friday July 30th from 5 til 7 pm.

How to reach the practice

Click here for maps of the city and of the practice neighborhood

Making an appointment: call 03 / 225 24 25

Cancelling an appointment

If you cannot keep an appointment, please call to cancel. This must be done as soon as possible and certainly before 8.00 am for morning consultations and before 2.00 pm for evening consultations. This gives other patients the opportunity to use the time.
Please cancel by phone only, not by e-mail nor by leaving a note in my mail box.
If you fail to cancel in due time you will be billed for half the consultation fee.

Patient presenting late for an appointment

A decent consultation (inquiry + consult + diagnosis + treatment information + administration) requires at least fifteen minutes.
If the time of your consultation has passed, the following patient gets your time. If you are more than five minutes late, you may lose your appointment. In the case of an emergency it may be possible to see you after planned appointments. If not, we will have to make a new appointment.
Please consider that it is not easy to find parking space near the practice. Traffic can cause delays during rush hour for cars but also for public transportation.

Appointments outside consultation hours

Any appointments outside regular consultation hours have to be made with me personally. The secretary cannot make these appointments. For these consultations a supplementary fee will be charged. This supplement will not be compensated by your health care provider.

Fees

The regular fee for a consultation of 20 minutes is 23.00  €. At least 16.86 € is reimbursed by your health care provider, but 18.61 € is reimbursed if you subscribed to my practice, thus having a so called 'Global Medical File'. The 28.00 € subscription fee is also fully reimbursed by your health care provider. Subscriptions are due annually. If you have an Omnio status 21.18 € and respectively 21.63 € is reimbursed.

The consultation fee after 6.00 PM is 25.00 €. The supplementary 2.00 € are fully reimbursed to patients who subscribed to their doctor's practice.

Global Medical File

A Global Medical File is meant to bring all your medical information together into a single file. Your general practitioner creates a file with your full medical history. The more medical information your GP has about you, the better he can help you. Opening a Global Medical File is available to everybody; there are no requirements to be met.

read more…

House calls

Doctors on duty

Weekends and holidays

When you call the practice (03 / 225 24 25) my secretary will give you the central telephone number for doctors on duty in Antwerp: 0900 / 10 512. Ask the doctor on duty for a summary including diagnosis and treatment and see that this reaches me as soon as possible.

Nights

Always call the practice: 03 / 225 24 25. You may be referred to a colleague near me between 7 pm and 8 am unless we have agreed differently. Night duty shifts are divided between me and doctors in the immediate vicinity. You will find the doctors in “duty service Carnot” here. The shifts on weeknights are from 7 pm until 8 am. To find out who is on duty today, please contact my secretary on 03 / 225 24 25. Ask the doctor on duty for a summary including diagnosis and treatment and see that this reaches me as soon as possible.

Dentists/ pharmacies on duty