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No consultations without an appointment!
A consultation appointment can be requested by calling 03/225 24 25.
For any consultation during following times the regular fee is to be paid (no extra costs).
Monday |
Tuesday |
Wednesday |
Thursday |
Friday |
10-12 am |
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/ |
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10-12 am |
6-8 pm |
5-7 pm |
4-7 pm |
5-7 pm |
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Planned absences
There are no planned absences in the near future.
How to reach the practice
Click here for maps of the city and of the practice neighborhood
Making an appointment: call 03 / 225 24 25
- To request an appointment call 03 / 225 24 25.
Even though it is easier to make an appointment by phone you can also come by to request one. This is possible from half an hour before consultations start. During consultation times it is also possible to arrive without appointment and we will see if we can fit you in. You will take the risk that there are no vacancies. In this case you will follow the last patient. If you need urgent help we will find a solution.
- It is not possible to make appointments online or by e-mail. Why should you? You can call 24 hours a day, 7 days a week. Also at night and during weekends. The secretary will always be available. You will never be connected to an answering machine.
- A regular appointment – 20 minutes during the mentioned hours will not be charged extra. For appointments that last more than 20 minutes or that are outside regular consultation times you will pay a supplementary fee that your health care provider does not refund.
- Please mention if you need a regular appointment, a longer appointment or an appointment for two or more people. This way I know how much time to reserve.
- Appointments outside regular consultation times must be made with me personally during consultations or right before. The secretary will not be able to make them.
Cancelling an appointment
If you cannot keep an appointment, please call to cancel. This must be done as soon as possible and at the latest two hours before consultation times begin. This gives other patients the opportunity to use the time.
Please cancel by phone only, not by e-mail nor by leaving a note in my mail box.
If you fail to cancel in due time you will be billed for half the consultation fee.
Patient presenting late for an appointment
A decent consultation (inquiry + consult + diagnosis + treatment information + administration) requires at least fifteen minutes.
If the time of your consultation has passed, the following patient gets your time. If you are more than five minutes late, you may lose your appointment. In the case of an emergency it may be possible to see you after planned appointments. If not, we will have to make a new appointment.
Please consider that it is not easy to find parking space near the practice. Traffic can cause delays during rush hour for cars but also for public transportation.
Appointments outside consultation hours
Any appointments outside regular consultation hours have to be made with me personally. The secretary cannot make these appointments. For these consultations a supplementary fee will be charged. This supplement will not be compensated by your health care provider.
Fees
The regular fee for a consultation of 20 minutes is 22.50 Euro. At least 16.71 Euro is reimbursed by your health care provider, but 18.44 Euro is reimbursed if you subscribed to my practice, thus having a so called 'Global Medical File'. The 27.50 Euro subscription fee is also fully reimbursed by your health care provider. Subscriptions are due annually. If you have an Omnio status 20.98 Euro and respectively 21.43 Euro is reimbursed.
The consultation fee after 6.00 PM is 24.50 Euro. The supplementary 2 Euro are fully reimbursed to patients who subscribed to their doctor's practice. This rise in fee is part of an experiment by the national health insurance. It may be prolonged after its evaluation in January 2010.
House calls
- House calls can only be requested by phone (03 / 225 24 25) and not by e-mail. This number can be reached 24 hours a day, 7 days a week, even at night and during weekends. You will always reach someone, the service does not work with answering machines.
- House calls are reserved for patients that cannot reach the practice because of health reasons. Do not request house calls for comfort reasons. This would delay house calls for patients that are really in need of them.
- Regular consultations are prioritized over house calls without medical emergencies. You will be helped faster by a consultation in the practice. It is also cheaper.
- In case the regular number (03 / 225 24 25) is disturbed you may call the emergency number 03 / 680 44 38. Only use this number if you cannot get connected. Not when 03 / 225 24 25 is busy!
Doctors on duty
Weekends and holidays
When you call the practice (03 / 225 24 25) my secretary will give you the central telephone number for doctors on duty in Antwerp: 0900 / 10 512. Ask the doctor on duty for a summary including diagnosis and treatment and see that this reaches me as soon as possible.
Nights
Always call the practice: 03 / 225 24 25. You may be referred to a colleague near me between 7 pm and 8 am unless we have agreed differently. Night duty shifts are divided between me and doctors in the immediate vicinity. You will find the doctors in “duty service Carnot” here. The shifts on weeknights are from 7 pm until 8 am. To find out who is on duty today, please contact my secretary on 03 / 225 24 25. Ask the doctor on duty for a summary including diagnosis and treatment and see that this reaches me as soon as possible.
Night duty from monday till thursday: 7 pm until 8 am
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| Doctor |
Address |
Phone number |
Dr. Hugo D’Aes |
Van Stralenstraat 10 |
03/233.89.50 |
Dr. Ann Bouchery |
St Jobstraat 63 |
03/236.05.66 |
Dr. Leon De Vos |
Kerkstraat 69 |
03/236.69.67 |
Dr. Stefan Eyskens |
Italielei 51 (Mediport) |
03/229.07.70 |
Dr. Kristine Hendrickx |
Pothoekstraat 146 |
03/235.98.13 |
Dr. Ilse Tack |
Milisstraat 13 |
03/236.30.89 |
Dr. Wim Raes |
Bisschopstraat 30 |
03/235.46.17 |
Dr. Ed Snijders |
Greinstraat 14 |
03/235.35.23 |
Dr. Eddy Schoofs |
Perenstraat 12 |
03/235.90.76 |
Dr. Patrick Sweetlove |
Osystraat 41 |
03/225.24.25 |
Dr. Lutgart Van Malderen |
Milisstraat 13 |
03/236.30.89 |
Dr. Yamac Ayse |
Korte Stuivenbergstraat 17 |
03/218.53.20 |
Dentists/ pharmacies on duty
- Chemists on duty in the entire country
- Dentists on duty during weekends in Flanders
- Antwerp County: central number: 0903/99.591 (1.12 €/minute). The dentist can be reached during the weekend and holidays between 9 am and 6 pm.
- Other counties in the Flanders: check this site (in Dutch)
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